KEY PERFORMANCE INDICATORS
State Level KPI for the month July - 2024
Fatal Accidents

(Men and Animals)

30
Nonfatal Accidents

(Men and Animals)

21
SAIFI

1.02
SAIDI

5.08
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 26-07-2024
Total Complaints 283597
Completed within SLA 228301
Completed exceeding SLA 32568
Pending within SLA 10512
Pending exceeding SLA 12216
Performance percentage 83.6007%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for