KEY PERFORMANCE INDICATORS
State Level KPI for the month March - 2024
Fatal Accidents

(Men and Animals)

10
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.93
SAIDI

4.50
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 27-03-2024
Total Complaints 284090
Completed within SLA 273629
Completed exceeding SLA 5731
Pending within SLA 4325
Pending exceeding SLA 405
Performance percentage 97.8067%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for