KEY PERFORMANCE INDICATORS
State Level KPI for the month April - 2024
Fatal Accidents

(Men and Animals)

2
Nonfatal Accidents

(Men and Animals)

7
SAIFI

0.41
SAIDI

1.96
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 13-04-2024
Total Complaints 157490
Completed within SLA 144190
Completed exceeding SLA 5634
Pending within SLA 5731
Pending exceeding SLA 1935
Performance percentage 95.0125%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for