KEY PERFORMANCE INDICATORS
State Level KPI for the month March - 2023
Fatal Accidents

(Men and Animals)

7
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.77
SAIDI

5.20
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 21-03-2023
Total Complaints 252522
Completed within SLA 248987
Completed exceeding SLA 2127
Pending within SLA 1330
Pending exceeding SLA 78
Performance percentage 99.1222%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for