KEY PERFORMANCE INDICATORS
State Level KPI for the month March - 2025
Fatal Accidents

(Men and Animals)

7
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.59
SAIDI

3.01
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 16-03-2025
Total Complaints 170016
Completed within SLA 160345
Completed exceeding SLA 4892
Pending within SLA 4059
Pending exceeding SLA 720
Performance percentage 96.6184%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for