KEY PERFORMANCE INDICATORS
State Level KPI for the month May - 2025
Fatal Accidents

(Men and Animals)

26
Nonfatal Accidents

(Men and Animals)

19
SAIFI

1.58
SAIDI

7.75
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 29-05-2025
Total Complaints 421169
Completed within SLA 269294
Completed exceeding SLA 33047
Pending within SLA 38955
Pending exceeding SLA 79873
Performance percentage 70.5929%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for