KEY PERFORMANCE INDICATORS
State Level KPI for the month November - 2024
Fatal Accidents

(Men and Animals)

15
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.79
SAIDI

3.92
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 20-11-2024
Total Complaints 191425
Completed within SLA 181254
Completed exceeding SLA 5781
Pending within SLA 3446
Pending exceeding SLA 944
Performance percentage 96.4225%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for