KEY PERFORMANCE INDICATORS
State Level KPI for the month December - 2024
Fatal Accidents

(Men and Animals)

10
Nonfatal Accidents

(Men and Animals)

14
SAIFI

0.83
SAIDI

4.22
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 23-12-2024
Total Complaints 204953
Completed within SLA 197202
Completed exceeding SLA 4438
Pending within SLA 2931
Pending exceeding SLA 382
Performance percentage 97.6141%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for