KEY PERFORMANCE INDICATORS
State Level KPI for the month June - 2025
Fatal Accidents

(Men and Animals)

10
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.87
SAIDI

3.94
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 19-06-2025
Total Complaints 164804
Completed within SLA 124672
Completed exceeding SLA 24203
Pending within SLA 4683
Pending exceeding SLA 11246
Performance percentage 77.7398%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for