KEY PERFORMANCE INDICATORS
State Level KPI for the month March - 2025
Fatal Accidents

(Men and Animals)

9
Nonfatal Accidents

(Men and Animals)

8
SAIFI

0.69
SAIDI

3.45
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State Level
CUSTOMER COMPLAINT REDRESSAL
Source of Data CCC
Data as on: 19-03-2025
Total Complaints 211040
Completed within SLA 198301
Completed exceeding SLA 6776
Pending within SLA 4520
Pending exceeding SLA 1443
Performance percentage 96.0202%


Percentage =
Completed within SLA x 100 / (Completed within SLA + Completed exceeding SLA + Pending exceeding SLA)
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State Level's KPIs for